Welcome to Pillows & Pillows.com
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Pillows & Pillows.com is a custom pillow house specializing in quality fabrics chosen to enhance your home decor. Accenting your sofa, bedroom, living room with pillows is an affordable way to change your themes and add value to your home. We have over 475 fabrics to choose from, plus custom sizing ranging from 12"x 12" square to 22"x 22" square. We also offer rectangle shapes and bolster pillows for the designer in you. Thank you for shopping with us, we hope to be part of your decorating plans.
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Our pillow manufacturing is based in Lake Mary, Florida.
Our designers purchase the finest quality fabrics, the finest pillow & bolster inserts, the finest trim supplies. There's always a choice of throw pillow inserts, either 100% Dura-Soft Poly or Feather-Down. Dura-Soft Poly inserts have maximum bounce to retain the shape of your pillows. All Poly & Feather Pillows are produced with 2" oversized inserts for maximum finished size. Custom Pillows can still vary in size by 1/2" to 3/4" depending on bounce and fabric style. Ritz Quality - hand stuffed inserts only! We supply throw pillows to large hotels, restaurants, night clubs, cruise ships. We will gladly provide you with a timely quote on any large order.
*All pillows are the same fabric material front and back, unless noted and highlighted*
We will constantly add new fabric designs and ideas, come back often as new pillow styles are added weekly.
Whether it's small pillows and bolsters for the bedroom, or a mix of large pillows for the sofa, you have the flexibility to choose a wide range of sizes & shapes at Pillows & Pillows.com
We strive to match our colors exactly as in the photos. Set your monitor to 90% "factory" bright. If you're unsure of your pillow color choice, we will gladly send you a swatch of fabric the next business day.
All Pillow Products Are Made In The USA
Refunds, Returns, 100% Customer Satisfaction Guaranteed
Our goal is to have you 100% satisfied with your custom pillow purchase. All Pillows are Custom Order and not warehoused in any way. If your purchase is not satisfactory for any reason you may return it for a full refund including your original shipping costs within 14 days of receipt of your pillows.
*Fabric Swatches are available at no charge*.
-In the unlikely event of a return:
Pillows & Pillows.com does not cover your return shipping costs. However, if the return is a result of an error we made in your order or a product defect, we will of course refund all shipping costs, including your return shipping costs, and offer you a refund or a store credit if that is your preference. Refunds will be issued upon receipt and inspection of the returned products. Please return pillows in original boxes.
You may return all items sold by Pillows & Pillows within 14 days of receipt. Your return package must be post-marked within 14 days of the date you received your items. We will credit your total purchase price plus original shipping. *All Rush Orders are Non-Refundable*
*You may also elect to exchange your pillows for a different style or size of similar value. In the event of an exchange we would credit your full amount paid and also cover the shipping on your new exchange pillows*. Please contact our customer service @ 1-800-243-9814 to plan your exchange.
(All Return Orders Over $250 may be subject to a 15% custom pillow clear-out fee.) Your return package must be post-marked within 14 days of the date you received your items.
**Please Contact Our Customer Service Before Shipping Any Pillows For Return**
*Please Note*, All Returns Ship To Our New Florida Address Below. Thank You!
Our contact information:
By standard mail:Pillows & Pillows
7025 CR 46A, Suite 1071 #128
Lake Mary, FL
1-800-243-9814 (between 9 a.m. and 5 p.m. Eastern time zone)By email:firstname.lastname@example.org
SHIPPING INFORMATION: Carrier - UPS - Due to the size of pillows we ship ground service only, If Air Service is required or a different carrier please contact our customer service for a shipping quote.
Generally our custom pillow orders will be produced and shipped within 2-4 business days (High demand times run 4-7 business days, i.e. Thanksgiving, Xmas). Due to the creation of custom orders some delays may occur. Depending on the choice of the shipping method chosen, we will do everything possible to have your pillow order shipped on time.
*Florida Residents 6% Sales Tax*